40% OFF & get a Free Ottoman Box with every bed using the code “FREEBOX40”

Contact Us

Please fill out the contact form on this page and someone will get back in touch with you as soon as possible. Please choose the correct form to ensure your enquiry is submitted to the correct team.

Frequently Asked Questions

Monday – 9:00am – 5:00pm
Tuesday – 9:00am – 5:00pm
Wednesday – 9:00am – 5:00pm
Thursday – 9:00am – 5:00pm
Friday – 9:00am – 5:00pm
Saturday – Closed
Sunday – Closed

Above hours are displayed in CT (Central Time). Please note hours may vary on bank / public holidays

For more information on our delivery service please click here

A member of staff will contact you to arrange a suitable delivery date and time. If you wish to find out more please use the contact form and select the delivery enquiry from the department drop down selection.

Unfortunately this service is only available in the UK, however you can view our range of fabrics by clicking the link below

Fabric Samples – The Luxury Bed Company

Unfortunately this service is only available in the UK at the moment. Please check back again to see if we have the availability.

Yes. Please contact us before you place your order to discuss your requirements.

If you have already placed your order then please fill out the general enquiry form as soon as possible as changes to orders need to be requested before your bed is manufactured. 

Please use the contact form and select existing customer enquiry from the department drop down. 

We are able to keep hold of your bed for a 6 month period only. What you need to do is in the note section upon checkout leave your delivery instructions and we can get this all arranged for you. Please note we do need at least 8-12 weeks notice prior to your preferred delivery date. We can’t guarantee we will be able to deliver on the specified date however we will do our best to accommodate you!

Unfortunately we do not currently have a USA showroom available. 

However, we feel that the customer images that can be seen via our social media pages reflect the quality of our products and customer satisfaction!

Currently we only ship to main land UK and USA. Please see our Zip Code checker for excluded zones

Zip Code Checker – The Luxury Bed Company

No we do not offer any finance schemes. 

Use the contact form on this page and select change delivery address from the department drop down. You will need to provide proof of your billing address. 

The assembly service is a free of charge service we provide as a good will gesture to all our customers. The delivery charge does not cover this as its a complimentary service.

All of our items can be cleaned using branded high street cleaners, please follow their instructions and take care.

In the event of a refund you will always be contacted via email to confirm that the action has been processed. From the date of the email received the funds should then appear back into the account or the card used to purchase within 7-10 working days. Please be aware this can vary depending on your card provider.

    Save 40% and Get a FREE Ottoman Box


    Remember to select your free ottoman box with your bed and use the code above at the checkout

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    35% off everything – use code: usa35



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